This program inculcates the essential management skills needed
in today's working environment. Participants develop effective management
skills and distinguish management from leadership. This course also
covers setting objectives and achievable outcomes, communication
skills, feedback skills, coaching and counseling skills, motivation,
and effective performance planning.
Goals:
Completion of this program, enables participants:
To understand effective management
To distinguish between leadership and management
To create trust and openness
Set objectives and achievable outcomes
Apply effective communication skills
Give and receive constructive feedback
Differentiate between coaching and counseling
To effectively manage poor performers
Develop individual action plans.
Please note that this is an overview
of course modules. SMEs Inc. will add or remove topics based on
your specific requirements.
